Α reservations are made based on the vehicle category, not for a specific model. In case of non-availability of a vehicle in the category pre-selected by the customer, always with reference to a confirmed reservation, Verano isla car rental reserves the right to provide to the customer a higher category car, at no extra charge for the customer.
21 years old is the minimum age requirement for using cars of categories A,B,C and D; 25 years of age is the minimum age requirement for the rest of car categories.
Production of a valid license for driving in the Greek territory and the E.U., issued at least 1 year prior to the rental’s starting date, is required. Citizens of countries outside the E.U. are required to be in possession of a valid international driving license, along with producing the national driving license.
Traffic tickets – fines:
Traffic tickets and fines due to violations of the Highway Code are borne by the Renter. In addition, the Renter undertakes the payment of management costs, where required.
Means of payment:
The Renter is required to produce a credit card as guarantee for the rental, even if payment is made in cash. Rental is prepaid.
All payments made using the card are processed through the electronic payment platform of "Alpha e-Commerce" of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.
When a customer chooses Payment upon arrival must choose one of the following options:
1. Deposit 20% of the total renting amount to the following bank account:
Bank Details: Automin SA, Alpha Bank, IBAN:GR1201406610661002002025142
SWIFT BIC CRBAGRAA
Do not forget to put the name of your reservation at the description of your bank deposit.
Please have your reservation number which is in your reservation confirmation email with you.
Cancellations made 8 days or more before your arrival date, no fees will be charged. For cancellations made 7 days before your arrival date 40% of your booking value will be charged. If you don't show 100% of your booking value will be charged.
After pick-up of the car, any cancellation or change from the initial time schedule is not refunded.
Last-minute reservations payments cannot be refunded.
The following charges shall apply for the cancellation of reservations:
In case of a cancellation notice received by Verano isla at least seventy two (72) hours prior to the scheduled commencement of the vehicle’s rental, any amount prepaid shall be refunded. In case of a cancellation notice received by Verano isla less than seventy two (72) hours prior to the scheduled commencement of the vehicle’s rental, there shall be no refund of any amount that may have been prepaid.
After hours deliveries - collections:
Customer extra charge: 25€.
Out of station deliveries - collections:
Deliveries and collections out of stations take place upon request by the customer. The extra charge for deliveries-collections for out-of-town deliveries-collections, the cost is 25€ + VAT.
Child seat is free
We offer to our customers two basic insurance packages:
• Personal accident insurance
• 24-hour road Assistance
The difference between the two packages is the payment of the excess. The excess we offer is A-B GROUP 400 euro. C-C1-D GROUP 600 euro. H-K-L-L1 800 euro plus vat 24%.
When an accident occurs, the renter who selected the basic insurance package (without any charge), when an accident occurs, pays only the excess.
In the full insurance package, the renter pays nothing! The excess will be covered by Veranoislacarental.
You can select our both insurance packages, during the reservation process.
Late night delivery:
For reservations between 22.30 till 07.00 there will be a late night delivery fee. Total charge is 25 Euros.
Smoking inside the car:
Smoking is not allowed inside any of our cars.
Renters are responsible for any damage caused by the pet, and to avoid cleaning charges, vehicles should be returned clean and free of pet hair.
The vehicle can be delivered to any port, airport or main city of Crete *. Transportation outside of Crete Island, in-between the islands and the mainland is not allowed.
For Chania airport or port and Rethimno and Agios Nikolaos ports delivered with extra charged 25 euro.
Rent your summer car for an unforgettable and safe ride along the island. Discover the hidden gems of Crete, spanning coastline, alluring beaches and dramatic gorges. Create lifelong memories!
Car Rental in Crete
PICK UP & RETURN
The rates of Verano Isla car rental include free pick-up and return from Heraklion Airport and Heraklion Port.
Crete is a unique destination. In order to explore the beauties of Crete we offer unlimited kilometers.
Our rental rates include C.D.W insurance, Theft and Fire insurance. Also, with a small extra cost you can have F.D.W.