Rental Policy

GENERAL TERMS AND CONDITIONS OF VEHICLE RENTAL

Personal Data Protection

The Lessor, as data controller, complies with Regulation (EU) 2016/679 and the applicable national legislation in force concerning the protection of personal data.

The Lessor processes the Lessee’s personal data on the basis of the performance of this contract, compliance with legal obligations, and the fulfillment of its legitimate interests. All appropriate technical and organizational security measures are taken, the data are retained for as long as required by law and/or for the support of any legal claims, and are not disclosed to third parties, except where this is required by law, for the performance of the contract, or with the express consent of the Lessee. Access is granted only to specifically authorized persons, bound by an obligation of confidentiality.

The Lessor and the Lessee agree that the rental shall be governed by the following terms:

1. Object

The Lessor hereby leases, delivers, and grants to the Lessee possession and use of the vehicle described on the front page hereof, together with its accessories and equipment. The front page states the accessories/equipment delivered to the Lessee without additional charge, as well as the accessories/equipment delivered to the Lessee with additional charge and the amount thereof. The said vehicle, including any vehicle that may replace it, together with all its accessories and equipment (hereinafter the “Vehicle”), is leased in accordance with the terms and provisions of this agreement. The front page hereof, which forms an integral part hereof, sets out the Lessee’s details, the Vehicle details, and the place of delivery of the Vehicle to the Lessee, as well as the place of collection of the Vehicle upon its return to the Lessor, the duration of the rental, and any other necessary information, and shall be fully binding upon the parties.

2. Duration

The duration of the rental is stated on the front page hereof. Upon the expiry of the rental, the Lessee is obliged to return the Vehicle in accordance with the provisions of this agreement and the front page.

3. Rental Fee – Payment Methods – Cancellations

3.1. The duration of the rental is determined on the front page of this contract, with a clearly specified date and time of commencement and expiry, and is fully binding upon the parties.

3.2. The daily rental fee is set out on the front page, includes the Value Added Tax (VAT) applicable from time to time, and the total rental price results from the multiplication of the daily rental fee by the number of rental days.

In the event of early return of the Vehicle for any reason whatsoever, the agreed rental fee shall not be reduced and shall remain payable in full for the entire agreed duration.

3.3. For bookings made at least seven (7) calendar days prior to the scheduled commencement of the rental, payment of a deposit equal to fifty percent (50%) of the total rental fee constitutes a condition for the final confirmation of the booking. In the event that the deposit is not paid within the time indicated by the Lessor, the booking shall be deemed automatically void.

The remaining fifty percent (50%) of the total rental fee shall be mandatorily paid prior to delivery of the Vehicle. The Lessor reserves the right to refuse delivery in the event of non-full payment.

For the purposes of this agreement, “amount paid” shall mean any amount already paid by the Lessee in respect of the specific booking.

3.4. In the event of cancellation of a confirmed booking by the Lessee, the following shall apply:

a) Cancellation notified at least seven (7) full calendar days prior to the commencement of the rental: one hundred percent (100%) of the amount paid shall be refunded.

b) Cancellation notified from six (6) up to and including three (3) calendar days prior to the commencement of the rental: fifty percent (50%) of the amount paid shall be refunded.

c) Cancellation notified less than forty-eight (48) hours prior to the commencement of the rental, as well as in the event of no-show: no amount shall be refunded and the amount paid shall be retained in full as reasonable compensation to the Lessor.

3.5. “No-show” shall mean the failure of the Lessee to appear at the agreed place and time of delivery within thirty (30) minutes of the predetermined time, without prior written or electronic notice.

3.6. All cancellations and modifications shall be valid only if notified in writing or electronically and confirmed by the Lessor.

3.7. Any refunds shall be made exclusively by the same payment method used for the original transaction, within a reasonable period of time.

3.8. Payment of the deposit, the balance, or the total rental fee (in the event that no deposit is paid or in the case of immediate rental from the store) may be made by one of the following payment methods:

• cash
• debit or credit card
• via IRIS system
• bank transfer
• Settlement of the total rental fee constitutes a necessary condition for the delivery of the Vehicle to the Lessee.

The Lessor reserves the right to accept or reject a specific payment method, where reasons of security or operation of the business so require.

4. Delivery – Return of the Vehicle & Lessee’s Liability

The Vehicle is delivered to the Lessee, who is obliged to inspect it prior to receipt, ascertain its good condition, and receive it unconditionally. The signature hereof constitutes proof both of the delivery of the Vehicle by the Lessor and of its receipt by the Lessee. Upon expiry or in any manner of termination of the rental, the Lessee is obliged to return the Vehicle immediately to the Lessor, at the place of return specified on the front page, together with the vehicle registration document, and all related documents/forms accompanying it, in the condition in which it was received, as well as with the same quantity of fuel with which the Vehicle was supplied at the time of its receipt by the Lessee. Any difference in the quantity of fuel, calculated on the basis of the relevant dashboard indicator, shall be borne by the Lessee and paid upon delivery of the Vehicle by the Lessee to the Lessor, and such charge to the Lessee shall amount to a minimum of ten euros (€10) for the missing quantity of fuel and up to the total value of the missing quantity of fuel. The Lessee is obliged to refuel the Vehicle with the type of fuel required by the specific Vehicle, otherwise the Lessee shall be liable for any damage caused to the Vehicle by refueling with wrong/inappropriate fuel. The Lessee is obliged to notify the Lessor upon delivery of the Vehicle of any fines imposed for violations of the Road Traffic Code or any other applicable provision or any administrative penalties, being obliged to pay the relevant fines immediately. In any case of omission by the Lessee, the Lessee shall be liable, beyond payment thereof, also for the restoration of any actual or consequential damage of the Lessor. The Lessee bears the risk for the Vehicle until its receipt by the Lessor. The Lessee shall be liable for any damage/loss to the Vehicle (the vehicle itself or the equipment and accessories delivered to the Lessee according to the front page), and shall therefore compensate the Lessor for any actual and consequential damage thereof so that the latter may repair or replace the Vehicle, as well as replace the equipment and accessories which may have been returned damaged/defective. For the above cases in which charges arise to be borne by the Lessee, the Lessor reserves the right to charge the Lessee’s debit / credit card, on the basis of the details recorded upon receipt of the vehicle, following prior notice and documentation of the relevant debt. Even after the expiry of the Rental, the Lessee expressly agrees to such charges. In the event of delay in returning the Vehicle, the Lessee is obliged to pay to the Lessor the rental fee corresponding to the hours or days of delayed return of the Vehicle, according to the Lessor’s price list in force from time to time, and also to fully compensate the Lessor for any actual and consequential damage thereof. In “Annex A,” which is the front page hereof and forms an integral part hereof, the condition of the Vehicle upon delivery thereof by the Lessor to the Lessee is described in detail, and correspondingly upon the return of the Vehicle to the Lessor by the Lessee. The contents of Annex A are acknowledged by the parties as true.

5. Use of the Vehicle – Special Obligations During the Route

The Vehicle may be used exclusively and only in accordance with the terms hereof and only by the Lessee and the authorized drivers, provided that their details have been recorded in this Private Vehicle Rental Agreement and on the front page hereof. The Vehicle is prohibited from being used: a) by any person lacking a driving licence or who obtained one within the last twelve (12) months prior to the signing hereof, for vehicles up to 125 cc, 150 cc and 160 cc, or within the last thirty-six (36) months prior to the signing hereof, for vehicles over 250 cc, b) by any person who has not completed, prior to the signing hereof, the 21st year of age for vehicles up to 250 cc and by any person who has not completed, prior to the signing hereof, the 25th year of age for vehicles over 250 cc, c) by any person who, although not lacking a driving licence, nevertheless had it withdrawn within the year preceding the signing hereof, d) for the transport of persons or goods for hire or reward, e) for towing cars or other objects, f) for participation in and monitoring of speed races, g) for subleasing to third parties, h) by any third person other than the Lessee or any authorized drivers listed on the front page hereof, i) for the transport or movement of heavy luggage or objects, flammable materials, polluting or malodorous objects, narcotic drugs, weapons, or any other objects the possession and transport of which are prohibited by the applicable provisions or may cause any danger to the safety of the vehicle, the passengers, or third parties, j) for movement outside the island of Tinos without the prior written approval of the Lessor, ia) for off-road driving regardless of engine capacity or vehicle, ib) for loading the vehicle onto a ship without the prior written approval of the Lessor, ig) if the driver of the vehicle is under the influence of alcohol, hallucinogens, narcotic drugs, barbiturates, or any other substance affecting the driver’s ability to drive and senses, or is generally in a state of reduced driving ability and perception, id) in violation of any traffic, customs, or any other applicable provision, and in violation of the rules of the Road Traffic Code, ie) for any unlawful purpose, ist) for teaching driving to third parties, iz) in breach of any provision hereof or for a purpose not consistent herewith. The Lessee is obliged to make proper use of the Vehicle, to show due care, and to take every necessary measure for its smooth and normal operation for the purpose for which it is intended. More specifically, the Lessee is indicatively obliged to carefully check the mechanical condition of the Vehicle, the level of oil and water, as well as the condition of its tyres. Any repair or intervention in general on the Vehicle is prohibited without the written approval of the Lessor. The Lessee shall not permit the use of the Vehicle in violation of the law or hereof, and is obliged to notify the Lessor immediately of any fine, seizure, penalty, etc. resulting from a traffic violation or violation of any other provision.

In the event of a breach of any of the above prohibitions, and in particular in the event of use of the Vehicle outside the paved road network (off-road), driving on beaches, trails, dirt roads or other surfaces not intended for the normal use of the Vehicle, moving or transporting the Vehicle outside the island of Tinos without the prior written approval of the Lessor, as well as loading or transporting the Vehicle onto a vessel without the prior written approval of the Lessor, the Lessee shall be liable to pay a contractual penalty in the amount of three hundred euros (300.00€) for each violation.

The above contractual penalty is agreed as reasonable compensation for the breach of the agreed terms of use of the Vehicle and shall not exclude or limit the obligation of the Lessee to fully compensate the Lessor for any additional damage incurred, including, indicatively, repair costs, spare parts, labour costs, transportation or recovery expenses of the Vehicle, loss of use, loss of revenue, as well as any other direct or indirect damage arising from the breach.

The Lessor shall be entitled to prove any violation by any lawful means of evidence, including, indicatively, photographic material, video footage, GPS/geolocation data, technical reports, staff reports, or any other appropriate means of proof.

6. Declaration of Understanding & Assumption of Risk

The Lessee further declares that:

a) participates voluntarily and with full awareness of the above risks,

b) possesses the required physical and mental capacity, as well as the experience for the safe driving of the Vehicle,

c) has received or has the possibility to receive from the Lessor clear instructions regarding the handling and safe use of the Vehicle,

d) is obliged to use the Vehicle exclusively in accordance with the terms of this contract and within the permitted road networks,

e) assumes, to the maximum extent permitted by law, the risk for any damage or harm to his/her health or physical integrity that may arise from the use of the Vehicle, provided that it is not due to wilful misconduct or gross negligence of the Lessor.

6.3. The Lessee expressly acknowledges that any use of the Vehicle in breach of the terms of this contract, and especially outside the permitted road network or in unsafe conditions, is carried out under his/her sole responsibility and releases the Lessor from any related liability, to the extent permitted by law.

6.4. To the same extent, the Lessee waives, for himself/herself and his/her heirs, any claim against the Lessor, its shareholders, managers, employees, or associates for damages or injuries arising from the normal and contract-compliant use of the Vehicle, unless such damages or injuries are due to their wilful misconduct or gross negligence.

7. Accidents – Procedure

In the event of an accident or any other similar incident, such as indicatively theft, fire, loss, natural phenomena, etc., which prevent the smooth use of the Vehicle, the Lessee or the authorized driver is obliged to follow the following procedure: a) notify the Police, b) note the full names and addresses of eyewitnesses, as well as of any person involved in the above incidents, c) make absolutely no admission of liability to any third party without the prior written consent of the Lessor, d) contact the Lessor immediately by the most appropriate means (e.g. by telephone or by e-mail), in order to inform it, and collect any relevant information from any third party, as well as any relevant document or other evidence (e.g. photographs etc.) and send them to the Lessor, e) complete and sign a relevant statement (accident etc.).

8. Liability & Insurance Coverage

The Vehicle is covered exclusively by the mandatory insurance of civil liability towards third parties required by law, in accordance with the applicable legislation. It is expressly agreed that no comprehensive insurance nor any other insurance coverage is provided for damages, wear, or losses concerning the Vehicle itself.

The insurance coverage provided shall apply on the condition that the Vehicle is used in full compliance with the terms and provisions hereof, as well as the relevant insurance policies. Otherwise, the Lessee and any authorized drivers shall be fully liable for the full restoration of any damage that may occur, and shall have no claim whatsoever against the Lessor. The Lessee and the authorized drivers shall also be fully liable and obliged to fully restore any damage not covered by the relevant insurance policies, which they carefully examined and received upon delivery of the Vehicle and signing of this agreement. In particular:

a) In the event that the Vehicle sustains material damage during the rental, the Lessee as well as any authorized drivers are obliged to pay to the Lessor, irrespective of fault and without any objection, the total amount of damages and expenses arising therefrom, including recovery and storage expenses, as well as compensation for loss of use thereof, to the extent and in the amount that, according to the insurance policies accompanying the Vehicle, is not covered by the insurance company, either due to the absence of corresponding coverage therein or due to waivers,

b) In the event that the Vehicle is totally stolen during the rental, the Lessee as well as any authorized drivers are obliged to pay to the Lessor, irrespective of fault and without any objection, the total value of the stolen Vehicle, calculated at the official manufacturer dealership’s retail sale price thereof, including the cost of licence plates and the other expenses arising therefrom, as well as compensation for loss of use thereof, to the extent and in the amount that, according to the insurance policies accompanying the Vehicle, is not covered by the insurance company, either due to the absence of corresponding coverage therein or due to waivers,

c) The Lessee and any authorized drivers, as well as the other passengers of the Vehicle, are not covered by personal insurance,

d) Indicatively and not restrictively, the insurance coverage provided, including the above special clauses, does not cover: damages to the underside of the Vehicle, if it is driven to the edge of the asphalt (curb) or on roads or areas that are not asphalted, for the full restoration of which the Lessee and the authorized drivers shall be fully liable, jointly and severally, any loss or damage to luggage, which is not covered by insurance and for which the Lessor bears absolutely no liability whatsoever, damages, wear, and scratches to the windscreens, mirrors, seat, tyres, and rims of the Vehicle, damages caused during the transport of the Vehicle by another means (e.g. ship).

The Lessor shall be entitled to collect directly any amounts paid by the insurance companies pursuant to the relevant contracts, in the event of occurrence of any insured risk. The Lessee or any authorized drivers shall not have and shall not retain any right or claim over such amounts.

The Lessee is obliged to pay immediately to the Lessor any deductible amounts or damages borne by him/her, by payment method to be indicated by the Lessor.

9. Ownership of the Vehicle

The Vehicle belongs to the full ownership and possession of the Lessor. Under no circumstances may it be considered that by this agreement ownership and possession of the Vehicle are transferred to the Lessee or to any third person. The Lessee acquires only the right of mere possession and use of the Vehicle in accordance with the terms hereof. It is expressly agreed that the Lessee acquires no right or power to transfer ownership or possession of the Vehicle or to encumber or sublease or grant the use thereof, in whole or in part, with or without consideration, to third parties. The Lessee must immediately notify the Lessor in the event of precautionary measures being taken or enforcement proceedings being expedited against him/her, or in the event of any claim to the Vehicle by third parties. In such case, the Lessee must immediately and properly inform the third parties that the Vehicles do not belong to him/her. The Lessee is not and may in no case be deemed to be the representative or agent of the Lessor.

10. Termination – Breach of Terms – Early Termination

Both the Lessee and any authorized drivers of the Vehicle shall be fully liable, jointly and severally, towards the Lessor for the full and faithful observance of all the terms and provisions hereof. The Lessor may terminate this agreement immediately and without incurring any liability towards the Lessee, by serving relevant written notice upon him/her, if the following serious grounds occur in the person of the Lessee: I) Breach of any of the terms hereof, II) Default of the Lessee with respect to payment of the rental fee or performance of any other financial obligation, III) In the event of fraud or any other criminal offence committed by the Lessee or his/her auxiliaries, which in the Lessor’s reasonable judgment renders the continuation hereof impossible, IV) In the event of use of the Vehicle in breach of the provisions hereof or the provisions of the law and the Road Traffic Code, V) In the event that the Lessee provides the Lessor with false or inaccurate information. In the above cases, the Lessor shall be entitled, at its absolute discretion, either to insist on this agreement or to terminate it, claiming full compensation for any actual or consequential damage thereof. In the event of termination of this agreement, the Lessor shall be entitled to exercise all rights arising from its ownership and possession for the recovery of the Vehicle, and furthermore all debts of the Lessee arising herefrom shall become due and payable. The early termination of the rental shall not affect the rights and obligations of the parties that arose prior to the date of termination hereof, in particular the Lessee’s obligation to pay the rental fee for the entire duration of the rental. Upon early termination/cessation hereof, whether by the Lessee or by the Lessor, the Lessee shall continue to owe the total rental fee for the entire duration of the rental, namely also for the remaining period of the rental, by virtue of a fair and reasonable penalty clause in favour of the Lessor.

11. Roadside Assistance – Technical Support

The Vehicle is covered by roadside assistance and technical support within the island of Tinos. The provision of roadside assistance or technical support shall not entail any reduction of the rental fee, nor any liability of the Lessor for any loss of usage time, unless the incident is due to wilful misconduct or gross negligence of the Lessor.

12. Photographs – Videos (optional)

Provided that the Lessee chooses so by relevant indication on the front page, the Lessee consents that the Lessor may take photographs and/or videos in which the Lessee and/or his/her passengers may be depicted during the use of the Vehicle and use them for promotional/advertising purposes (printed materials, website, social media, etc.), without any further compensation. The Lessee may at any time withdraw his/her consent for future use, in accordance with data protection legislation.

13. Governing Law – Jurisdiction

In the event of any dispute arising herefrom, the competent courts shall have exclusive jurisdiction for its resolution. IN WITNESS WHEREOF, this agreement was drawn up in two (2) originals, signed as follows, and each contracting party received one original.

About Us

Tinos Riders was founded in 2025 with the goal of offering a superior rental experience for motorcycles, scooters, and ATVs on the island of Tinos. The creation of the company was born from a deep, personal passion for motor vehicles and a strong desire to share that love with every visitor to the island.

With technical expertise, a friendly approach, and a reliable fleet, Tinos Riders ensures every customer enjoys comfort, safety, and complete freedom of movement—so they can experience their holiday exactly as they imagined it.

 

Our Philosophy

At Tinos Riders, we believe that true freedom of movement is the key to truly discovering Tinos. We don’t just provide transportation—we offer the foundation for unique experiences, full of independence, authenticity, and exploration.

 

Our Core Values:

• Quality & Safety: Our entire fleet consists exclusively of brand-new 2025 vehicles, meticulously maintained and always ready for the road.
• Human-Centered Service: Our team is by your side from the first contact to the return of your vehicle — with a friendly attitude and unwavering professionalism.
• Honesty & Transparency: All services are offered with clear terms, competitive prices, and full disclosure — no hidden fees, no unpleasant surprises.

Tinos Riders is here to welcome you to Tinos and help you start your journey in the best possible way.

Warm regards,
The Tinos Riders Team

Contact

Ακτή Ν. Νάζου, Παλλάδα Τήνος 

Email: info@tinosriders.gr

Phone: +30 2283 025330